Actions speak louder than words.

What a person does is more revealing than what a person says.

What They Mean

Discount the speech; audit the behavior. Promises are free and are priced accordingly.

Are They Right?

Almost always. Words are issued in unlimited quantities. Actions require budget, scheduling, and intent.

What They Left Out

Words are how most people announce the actions they never take, so they retain some diagnostic value.

Official They Rating

8.5 out of 10

Reliable, well-supported by available evidence, and mostly cited after the fact.